Care & Shipping
LEATHER CARE
Your BÖRZA MAISON piece is crafted from full-grain bovine leather. With the right care, it will develop a natural patina and become more beautiful over time.
Daily care: Store your bag in the dust bag when not in use. Avoid prolonged exposure to direct sunlight, rain, or extreme heat.
Cleaning: Wipe gently with a soft, dry cloth. For deeper cleaning, use a leather-specific conditioner. Never use alcohol, acetone, or household cleaners.
Shape: Stuff your bag with tissue paper when storing to help it maintain its structure.
Hardware: Polish metal hardware occasionally with a soft dry cloth to maintain its finish.
SHIPPING
We offer free international shipping on all orders.
Estimated delivery: 7–14 business days
Orders are processed within 1–3 business days
A tracking number will be sent to your email once your order ships
We ship to Europe, United Kingdom, United States, Mexico, and selected international destinations
RETURNS & GUARANTEE
We stand behind every piece we sell.
30-day money-back guarantee from the date of delivery
Items must be returned in original condition and packaging
To initiate a return, contact us at contacto@borzamaison.com
Return shipping costs are the responsibility of the customer