Care & Shipping

LEATHER CARE

Your BÖRZA MAISON piece is crafted from full-grain bovine leather. With the right care, it will develop a natural patina and become more beautiful over time.

Daily care: Store your bag in the dust bag when not in use. Avoid prolonged exposure to direct sunlight, rain, or extreme heat.

Cleaning: Wipe gently with a soft, dry cloth. For deeper cleaning, use a leather-specific conditioner. Never use alcohol, acetone, or household cleaners.

Shape: Stuff your bag with tissue paper when storing to help it maintain its structure.

Hardware: Polish metal hardware occasionally with a soft dry cloth to maintain its finish.


SHIPPING

We offer free international shipping on all orders.

Estimated delivery: 7–14 business days

Orders are processed within 1–3 business days

A tracking number will be sent to your email once your order ships

We ship to Europe, United Kingdom, United States, Mexico, and selected international destinations


RETURNS & GUARANTEE

We stand behind every piece we sell.

30-day money-back guarantee from the date of delivery

Items must be returned in original condition and packaging

To initiate a return, contact us at contacto@borzamaison.com

Return shipping costs are the responsibility of the customer